Overview
Visa2Job Refund Policy
At Visa2Job, we prioritize your satisfaction and strive to provide exceptional services throughout your visa and educational journey. Our refund policy is designed to ensure fairness and transparency in handling refund requests.
1. Visa Processing Fees:
- Refund Eligibility: Visa processing fees are non-refundable once the application process has commenced or any service related to visa processing has been initiated.
- Exceptions: Refunds may be considered in cases where visa applications are rejected due to reasons beyond the applicant’s control or where Visa2Job is unable to fulfill the agreed-upon services.
2. Educational Consulting Fees:
- Refund Eligibility: Fees for educational consulting services, including institution selection guidance, application assistance, and related advisory services, may be eligible for a partial refund under specific conditions.
- Conditions for Refunds: Refunds for educational consulting fees will be considered if the client withdraws from the service before any substantial work or consultation has been conducted on their case.
3. Circumstances for Consideration:
- Visa Rejection: In the event of a visa rejection due to reasons unrelated to applicant error or misrepresentation, a refund may be considered after a thorough assessment of the case.
- Service Unavailability: If Visa2Job is unable to fulfill the agreed-upon services due to unforeseen circumstances or inability to proceed, a refund for the affected services will be processed.
4. Refund Procedure:
- Request Submission: Clients must submit a formal refund request in writing, stating the reason for the refund and providing necessary supporting documentation where applicable.
- Review Process: Each refund request will undergo a detailed review by our refund department. Processing time may vary based on the complexity of the case.
- Refund Disbursement: Approved refunds will be disbursed using the original payment method where feasible. Processing fees or administrative charges may apply in certain cases.
5. Exclusions:
- Change of Mind: Refunds will not be granted for services rendered or if the client decides to withdraw from the process due to a change of mind.
- Third-Party Services: Any fees paid to external entities or third-party service providers are subject to their respective refund policies and are not governed by Visa2Job’s refund policy.
6. Contact Us:
For any refund-related inquiries or to initiate a refund request, please contact our customer service team. We are committed to addressing your concerns promptly and fairly.
This refund policy is subject to change and will be updated as necessary. Clients are encouraged to review the policy periodically for any updates or revisions
